Colin's K9 Training Services GDPR Policy

Type of Website: Services
Last updates on: 12th of June, 2023
This policy sets out how we, Colin’s K9 Training Services, collect, use,store and share personal data about our customers and clients in accordancewith the General Data Protection Regulation (GDPR).

What is personal data?

Personal data is any information that can be used to identify an individual, such as their name, address, email address or phone number.

What do we collect?

We collect personal data about our customers and clients when they:
1.   Contact us to enquire about our services

2.   Book a training course, class or session

3.  Attend a training course, class or session

4.  Provide us with feedback on our services

The personal data we collect may include:

1.   Your first and last name

2. Your address Your email address

3. Your phone number Your physical needs

4. An emergency contacts first and last name

5. An emergency contacts email address

6. Your dog's name and breed

7. Your dog's age

8. Your dog's training history

9. Your dog’s physical needs

10. Your dog’s health aspects (vaccinations)

11. Your dog’s mental health aspects (environment)

How do we use your personal data?

How do we use your personal data?
1. To provide you with our services

2. To communicate with you about your training sessions

3. To send you marketing information about our products and services

4. To improve our services To comply with our legal obligations

5. To send you course/class/session products

Who do we share your data with?

We may share your personal data with the following third parties:
1. Our payment processor

2. Our email marketing provider

3. Our website hosting provider

4. Any other third parties who are necessary for us to provide our services to you

5. Members of the Colin’s K9 Training Services staff (this may include Volunteers)

How do we protect your data?

We take the security of your personal data very seriously. We use a variety of security measures to protect your data, including:
1. SSL (Secure Socket Layer)

2. Data encryption

3. Firewalls

4. Access controls

How long do we keep your data?

We will keep your personal data for as long as it is necessary for us to provide our services to you, or for as long as we are required to keep it by law.

Your rights

You have the following rights in relation to your personal data:
1. The right to access your personal data

2. The right to correct any inaccurate or incomplete personal data

3. The right to have your personal data deleted

4. The right to restrict the processing of your personal data

5. The right to object to the processing of your personal data

6. The right to data portability

7. The right to complain to the Information Commissioner's Office

How to contact us

If you have any questions about this policy or about your personal data, please contact us at:  

Changes to this policy

We may change this policy from time to time. Any changes will be published on our website.